Shipping policy
All orders are processed within 1 to 3 business days. After receiving your order confirmation email, you will receive another notification when your order has shipped.
STANDARD DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
West Coast |
1 to 3 business days |
$9.99 |
|
East Coast (SYD, MEL, QLD) |
3 to 5 business days |
$9.99 |
|
Northern Territory (and surrounds) |
3 to 5 business days |
$9.99 |
Prices shown are for standard shipping only.
LOCAL COLLECTION
Local delivery & collection may be available for your order.
Orders over $100 only. Collection days will vary, if we don't contact you using your provided information, then please email or use the contact button to arrange.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at hello.lustreskincare@gmail.com with your name and order number, and we will look into it for you.
